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Click the "Can't Digitize" button on the lower left part of the Logic Trace software screen. This will reset the Tabletworks driver and restart the Logic Trace software. Try again to digitize. If this doesn't work try the following (Plan A or Plan B work 99% of the time):
Plan A Instructions Try First
1. Exit Logic Trace 2. Start tabletworks 3. Click Remove Tablet, if more than one remove all of them 4. Make sure digitizer is turned on 5. Click refresh List, did it find it? 6. Click Wintab at top, click Apply at bottom, Click Close 7. Start Logic Trace, digitize new 8. Top menu choose Setup, tablet setup 9. Choose Wintab Any Manufacturer, size, click install 10. Click Test XY, digitize a point 11. Should get X=xxxx, Y=yyyy
Plan B Instructions If A Doesn't work
1. Take the usb cable out of the computer 2. Start Tabletworks and click remove tablet on right to remove all tablets 3. Reboot the computer 4. Start tabletworks 5. Reattach the usb cable (works better if you reattach to a DIFFERENT usb port) 6. did Tabletworks find the digitizer, if not make sure it is turned on and click refresh list 7. Click Wintab at top, click Apply at bottom, Click Close 8. Start Logic Trace, digitize new 9. Top menu choose Setup, tablet setup 10. Choose Wintab Any Manufacturer, size, click install 11.. Click Test XY, digitize a point 12. Should get X=xxxx, Y=yyyy
Plan C Instructions If A and B Doesn't work
If that doesn't work, more complete reset is needed 1. unattached the digitizer usb from computer 2. uninstall Tabletworks 3. reboot computer 4. re-install Tabletworks 5. reboot computer 6. reattach usb to computer 7. check wintab in Tabletworks and apply, ok 8. test xy in logic trace
If still having problems call 512-656-8195 or email email@example.com
The Logic Trace software requires the computer to have the Tablet Mode turned OFF in Windows 10.